FAQ

FAQ Questions

How do we pay?

WE HAVE SIMPLIFIED THE PROCESS OF BUYING At Caribbean CANVAS PRINTS.

  • Wire Transfer
  • CREDIT CARD PAYMENT (WE accept Visa, Master, Discover)
  • Payal

CURRENCY

Our prices are in USD/ United States Dollar

We accept:

  • Dollar
  • Guilder
  • Euro 

 

How will the canvas hold up outdoors?

  • The unique construction and coating provide superior color gamut and resolution. Canvases are only intended for indoor use, and will resist fading if kept out of direct sunlight.

 

How do I clean my canvas?

The canvases are quite durable and should resist most scratches, smudges, fingerprints, etc. You can dust canvases with a soft, dry cloth. If your canvas is damaged and needs deeper cleaning you may try a damp cloth. If the canvas gets nicked and loses ink in a certain areas it can be touched up with felt-tip markers or paint.

 

What if I am attempting to find images on the Internet?

Many images online are low resolution and are not intended for printing. However, one way to filter for higher quality images is by going to the image section within the Google search engine. You would search for the item and then click on "Show Options" and then on the left hand side choose "Large". If you're unable to locate an appropriate image, we do offer assistance with sourcing stock images. Contact us for a quote.

 

Do your rolled canvases include a wrap size?

Our rolled canvas comes with a wrap depth of 1.50 or 0.75 based on your preference.

 

What stretching options are available?

We have several options for your finished canvas prints. All canvas are wrapped around a stretcher frame with finished sides. The sides will be a continuation of your image, a mirror of your image, or a solid color depending on your selection. These styles are available in two sizes: 3/4" or 1.5". The 3/4" option is also called "Standard Depth" canvas and can be used to fit into a decorative frame.

 What file formats do you accept?

 

WE accept PNG, JPG, BMP and TIF files that are 20MB and under. If your file is over this size limit you can flatten the image, convert to RGB in 8-bit mode and save as a JPG at the maximum quality level. If you must send a file format not accepted online or a file larger than 20MB, please call us for assistance and instructions.

What is your turnaround time?

 

2-3 days in Sint Maarten, Anguilla ( local residents))

3- 5 days Saba, St. Eustatius, St. Barths, St. Kitts, Nevis, Tortola, Dominica, Guadeloupe

2-3 weeks to  USA& EUROPE

3-4 WEEKS TO CANADA

  

Where do you ship to?

 

Caribbean islands, Canada, Europe, United States

 

 

How do I create an order?

  • Select the image and size you prefer and select “add to cart”.
  • Once you have added all of the prints you are interested in purchasing, select “View Cart And Checkout”.
  • Review your shopping cart to ensure you selected the correct images and sizes.
  • If you have a promotional code, enter your code in the “Enter Coupon Code” field and select “Apply”
  • Select the “Checkout Now” or “Checkout With Paypal” (if you are using Paypal to pay for your order) option to checkout.
  • Use existing, update, or add new shipping and billing addresses.
  • Enter preferred payment details and select “Place Your Order”, to complete your purchase.
  • Choose to “Create an Account”, “Checkout As Guest” or “Checkout with Paypal”.  Please note: Customers who checkout as a guest will not be able to view their order status, even if an account was created after purchase.
  • Enter your credit card details in the Payment box or select the Paypal tab to checkout with Paypal.
  • Select “Place Your Order” to complete your order.